General customer service hours:
Weekdays from 9:00 to 17:00.
Summer hours (from 15 July to 15 September) from 9.00 to 15.00 hours.
Servicing schedules by type of service:
In the time period of the maintenance schedule may have specific cuts in services.
|NAME / CODE SERVICE||SCHEDULE OF SERVICE||MAINTENANCE SCHEDULE DEFAULT|
|ACCOMMODATION IN REGIME ON HOSTING:
Shared Web storage location in which different customers using the service share the same physical machine
|9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours).||From 21:00 on weekdays or weekends|
|ACCOMMODATION IN REGIME OF HOUSING DEDICATED SERVER:
Hosting a website, or a platform for online applications on one or more machines that are tailored to customer needs
|9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours).||Agree with the client|
|ACCOMMODATION IN REGIME OF HOUSING IN VIRTUAL DEDICATED SERVER:
Service hosting a website or an information system in a virtual machine that is destined for a customer. From the functional standpoint is a server, but is not in this case different virtual machines can share a physical machine
|9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours.)||Agree with the client|