Timetable
General customer service hours:
Weekdays from 9:00 to 17:00.
Summer hours (from 15 July to 15 September) from 9.00 to 15.00 hours.
Servicing schedules by type of service:
In the time period of the maintenance schedule may have specific cuts in services.
| NAME / CODE SERVICE | SCHEDULE OF SERVICE | MAINTENANCE SCHEDULE DEFAULT |
| ACCOMMODATION IN REGIME ON HOSTING: Shared Web storage location in which different customers using the service share the same physical machine | 9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours). | From 21:00 on weekdays or weekends |
| ACCOMMODATION IN REGIME OF HOUSING DEDICATED SERVER: Hosting a website, or a platform for online applications on one or more machines that are tailored to customer needs | 9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours). | Agree with the client |
| ACCOMMODATION IN REGIME OF HOUSING IN VIRTUAL DEDICATED SERVER: Service hosting a website or an information system in a virtual machine that is destined for a customer. From the functional standpoint is a server, but is not in this case different virtual machines can share a physical machine | 9.00-17.00 (from 15 July to 15 September 9.00 to 15.00 hours.) | Agree with the client |